Industry
Use Cases
We are AI driven in business, but human at heart!
Automotive Industry
We Build Tools With Human Language Understanding
- Being one of the largest economic sectors, the automotive industry is vying, which makes analysing customer sentiments a necessity for brands.
- Automotive companies use social media data to extract customer opinion.
- This opinion can then be leveraged to streamline marketing and advertising efforts.
Insurance Industry
- The insurance industry has struggled with slow and outdated processes for a long time.
- Sentiment analysis enables insurance providers to automate recurring processes, thereby reducing the load on insurance agents
- It also helps customers file claims without going through lengthy, cumbersome, tedious processes.
Banking & Finance Industry
We Build Tools With Human Language Understanding
- Sentiment analysis helps banking and finance institutions streamline the on-boarding of new customers.
- It enables banks to optimize market analysis and customer service. It further helps them channelize complicated transactional datasets.
- Some other applications of sentiment analysis in the banking and finance industry include customer expenditure pattern analysis and strengthening of investment strategies.
E-Commerce Industry
- The focus of the E-commerce industry has shifted from products and profits to customer experience.
- E-commerce industries across the globe are using sentiment analysis in multiple ways to recognize their customers' behaviour.
- Social media discussion rooms and NLP technologies are some other applications of sentiment analysis in E-commerce.
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